- Check your internet connection
- Check if you have the latest version of Apple Music
- Check if you have enough storage on your device
- Check if you have authorized Apple Music on your device
- Check if you’re signed in with the correct Apple ID
- Check if you have Family Sharing set up
- Check the country or region that you’re in
If you’re having trouble with Apple Music, check out this article for some possible solutions.
Checkout this video:
Check your internet connection
One of the first things you should do if you’re having trouble with Apple Music is to check your internet connection. Even if you’re connected to a Wi-Fi network, it’s possible that there might be a problem with the connection that’s causing issues with Apple Music. To rule out this possibility, try turning off your Wi-Fi and seeing if Apple Music works over a cellular connection. If it does, then the problem is most likely with your Wi-Fi network and not Apple Music.
Check if you have the latest version of Apple Music
If you’re having trouble with Apple Music, make sure that you have the latest version of Apple Music. To check for updates, open the App Store on your device and go to the Updates tab. If there’s an update available for Apple Music, tap Update.
Check if you have enough storage on your device
One of the first things you should check if you’re having trouble with Apple Music is whether or not you have enough storage on your device. If your device is full of photos, videos, and other apps, it may not have enough space to download songs and albums. To check your available storage, go to Settings -> General -> iPhone Storage (or iPad Storage). From there, you’ll be able to see how much space is being used by each app on your device, as well as how much space is available. If you don’t have much space available, try deleting some unwanted files from your device to make room for Apple Music.
If you’re certain that you have an apple music subscription and you still can’t seem to access the service, the first step is to check and see if you’ve authorized Apple Music on your device. You can do this by opening settings app tapping “Music,” and then making sure that the “Apple Music” slider is turned on.
If you see a message that says “Apple Music is not available in your country or region,” it’s possible that you’re trying to access the service from a country where it’s not yet available.
Check if you’re signed in with the correct Apple ID
If you’re not signed in with the apple id you won’t be able to access your music. To check if you’re signed in with right apple id
– Open the Music app and go to For You.
– If you see “Hey [your name],” you’re signed in with the apple id
– If you see a different name or initials, tap the profile icon in the top left corner of the screen, then tap your name. If you’re not signed in, enter apple id and password, then tap Sign In.
Check if you have Family Sharing set up
If you have Family Sharing set up, make sure that you have iTunes Match turned on for everyone in your family. With iTunes Match, you and your family can share your libraries across all of your devices. Each person will still have their own iCloud Music Library with their own playlists and preferences, but they’ll also have access to the music that other family members bought from the iTunes Store.
Check the country or region that you’re in
If you’re in a country or region where Apple Music is not available, you won’t see an Apple Music membership as an option.
To check, go to Settings > [your name] > iTunes & App Store. If you don’t see an Apple Music membership, contact your carrier. You might need to sign in with apple id