Contents
If you’re having trouble with apple pencil disconnecting, you’re not alone. Here’s a look at why this problem occurs and how to fix it.
Checkout this video:
Restart your iPad
If your iPad and Apple Pencil are still under warranty, take them both to your nearest Apple Store for diagnosis and repair. Otherwise, follow these steps to see if they resolve the issue:
1. Disconnect and reconnect your Apple Pencil from your iPad.
2. Restart your iPad.
3. Reset all settings on your iPad.
4. Erase all content and settings on your iPad and restore it from a backup.
5. If you’re using an aftermarket screen protector, make sure it doesn’t cover the Face ID sensors or the edge of your iPad where the connector is located.
Update your iPad software
If you’ve recently updated your iPad software and are still having trouble with your Apple Pencil, try these steps:
Make sure that Bluetooth is turned on
On your iPad, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn on Bluetooth or if the setting is grayed out,contact apple support
Restart your iPad and your Apple Pencil
Press and hold the Sleep/Wake button for a few seconds until the slider appears. Drag the slider to turn off your device. After your device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
If you’re still having trouble after trying these steps,contact apple support
Check your Apple Pencil’s batteries
If you’re having trouble with your Apple Pencil, the first thing you should do is check its batteries. First, unscrew the cap on the back of the pencil, then remove the battery. Check that the + and – ends of the battery match the markings inside the compartment, then reinsert it. If that doesn’t work, try resetting your Apple Pencil.
Clean your Apple Pencil’s connector
If your Apple Pencil keeps disconnecting, there might be something blocking its connection to your iPad. Make sure that you’re using the Apple Pencil that came with your iPad. If you’re using a different Apple Pencil, try pairing it with your iPad. If you’re using an older Apple Pencil, check that it’s not damaged and that the tip is firmly attached.
If you see dirt or debris on the connector, use a soft, dry, lint-free cloth to clean it off. Don’t use any cleaning products.
Reset your Apple Pencil
If your Apple Pencil keeps disconnecting, resetting it might help. Here’s how:
1. Unplug the Apple Pencil from its adapter.
2. On your iPad, go to Settings > Bluetooth and make sure that Bluetooth is on.
3. Plug the Apple Pencil back in to its adapter.
4. When the Apple Pencil shows up on the list of devices in Bluetooth settings, tap it and then tap Forget This Device.
5. Tap the Apple Pencil again when it appears on the list of devices in Bluetooth settings, then tap Pair.
