Apple products are expensive and sometimes you may need to get a refund for an app or other purchase. Here’s how to get a refund from Apple.
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Apple is known for having a pretty great refund policy. If you buy something from the Apple Store and it arrives damaged, doesn’t work, or you simply don’t like it, you can return the product and get your money back — no questions asked. You can also return digital items like apps and iBooks within 90 days, as long as you haven’t downloaded them.
Unfortunately, getting a refund from Apple isn’t always as straightforward as we would like it to be. In this article, we’ll walk you through the process of getting a refund from Apple, step by step.
How to Get a Refund From Apple
Apple is usually pretty good about giving refunds for apps and other digital purchases, but sometimes you may need to request one. If you have a problem with an app or other digital purchase from Apple, you can request a refund through Apple’s website. Here’s how.
Go to Apple’s website
Visiting Apple’s website is best way start the process of getting a refund from Apple. On the website, you’ll be able to select the product that you want to return and start the return process. You’ll also be able to track the status of your return and get updates on when you can expect your refund.
Find the “Contact Us” page
When you purchase something from Apple — whether it’s an iPhone, iPad, iPod, or Mac — you have 14 calendar days to return it. If you decide to return your purchase within that time frame, you can do so by visiting Apple’s online “Contact Us” page.
Enter your contact information
Before you begin, you need to have your proof of purchase. If you don’t have your proof of purchase, there’s a chance you won’t be able to get a refund.
To get started, go to Apple’s refund page and enter your contact information. You’ll need to provide your name, email address, and telephone number.
Select the “Submit” button
Apple offers a refund if you’re not satisfied with your purchase, but there are some caveats. First, you must request the refund within two weeks of the purchase date. Second, you must have a valid reason for requesting the refund, such as the product not working as advertised, or you changed your mind after making the purchase. Finally, you can only receive a refund if you haven’t used the product or service.
We hope this article helped you learn how to get a refund from Apple. If you have any questions or comments, please leave them below.