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It can take up to 10 business days for Apple to process a refund request. If you paid with a credit or debit card, the refund should appear on your statement within 3-5 business days.
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Apple’s return policy
If you need to return an item, simply bring it back to any Apple Store within 14 days of the date you received your merchandise. We’ll refund the total purchase price of eligible products, plus any taxes that were charged. If you paid with a credit or debit card, we’ll credit your account within three business days. If you paid by check, we’ll mail you a refund check within three business days.
How to get a refund from Apple
If you need to get a refund from Apple, you can do so by contacting them directly or going through their refund process. Apple offers a 14-day return policy for most products, but there are some exceptions. If you have an issue with a digital purchase, you can request a refund within 90 days of the purchase date. If you need to return a physical product, you have 14 days from the day you receive the item to return it.
Online
If you made an online purchase from Apple, you can request a refund directly from Apple.com. You’ll need your order number, which can be found in your confirmation email or by logging into your Apple account and choosing “Account Info.” From there, select the “See all” link under the “Order History” section. Once you’ve found your order, click the “More Info” button and then select “Request a Refund.”
You should receive an email within a few days confirming that your refund has been processed. If it’s been more than a week and you still haven’t received your refund, you can give Apple a call at 1-800-275-2273.
In-store
If you made your purchase at an Apple Store, you can usually get a refund within 14 days of the purchase date as long as you bring the original receipt. If you don’t have the original receipt, you may be able to get a refund if you can provide some other form of proof of purchase, such as a credit card statement.
If you need to return something that you bought from the Apple Online Store, it’s easy to do and you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
Items ineligible for a return include:
-Electronic software downloads
– Opened memory
– Opened software
– Gift cards
– Apple Store Gift Cards
– Final Cut Pro X
What to do if you don’t receive a refund
Apple gives refunds for apps that crash, have serious bugs, or don’t work as advertised. If you experience problems with an app, you can request a refund directly from Apple. For subscriptions, contact the developer of the app instead.
It can take anywhere from 3-5 days for your refund to process and show up in your account
How long does it take for Apple to refund?
If you are not happy with your purchase from the Apple Store, you can return it within 14 days of the delivery date. Once Apple received your returned item, they will process the refund within 3-5 business days.
Online
If you cancel an app, game, or in-app purchase before downloading it, you might be able to get a refund. To get your refund, you need to:
-Go to reportaproblem.apple.com.
-Sign in with apple id and password.
-Find the item that you want to report, then click Report a Problem next to it.
-Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If your refund request is denied, you’ll see a message in reportaproblem.apple.com explaining why your request was declined and what to do next).
In-store
The length of time it takes for Apple to refund an in-store purchase depends on the store’s refund policy. Some stores may refund the purchase immediately, while others may take up to 10 business days to process the refund. If you paid for your purchase with a credit card, the refund should appear on your statement within a few days.
